Terms & Conditions

You may use this website for lawful purposes only and must not attempt to disrupt, copy or misuse any part of it.

We describe our products as accurately as we can. Photography and demonstration footage are illustrative, and colours may vary slightly between screens.

Prices are shown in the currency of the market you select and are provided by our commerce platform. Prices may change at any time before an order is placed. Taxes and shipping are calculated at checkout.

An order is accepted once payment is confirmed and we send an order confirmation. Payments are processed securely by our payment providers; we do not store card details.

We ship to the United Kingdom, the United States and selected European countries. Estimated delivery is approximately 7 days from dispatch. Shipping is calculated at checkout.

We do not offer discretionary returns or exchanges except where required by applicable consumer law. This does not affect your statutory rights, including rights relating to faulty, damaged, incorrect or misdescribed goods and any mandatory cancellation rights that may apply.

Please provide accurate delivery and contact details, and use every product in line with its instructions and intended purpose.

All content on this website, including text, imagery and video, belongs to Pets Accessories Shop and may not be reproduced without permission.

We aim to keep the store available at all times but cannot guarantee uninterrupted access.

To the extent permitted by law, our liability is limited to the value of the order concerned. Nothing in these terms limits liability that cannot lawfully be limited.

Questions about these terms: shop@petsaccessoriesshop.com